227: Productize Your Services with Eisha Armstrong

Eisha Armstrong, Executive Chairman and Co-Founder of Vecteris, is motivated by making a difference and fostering an inclusive, balanced work environment. Her focus is to productize your services to drive success.

 

We discuss her journey in co-founding Vecteris, a consulting firm helping B2B services organizations productize their offerings. Eisha shares her insights on scaling businesses through technology, standardization, and addressing urgent customer problems. Her framework includes productizing services, bundling additional services, and developing SaaS products. She emphasizes the importance of innovation and leveraging generative AI to improve service delivery. 

 

(0:42) Eisha’s path to Vecteris

(6:19) The Productization Spectrum framework

(10:16) Deadliest sins of productization 

(18:49) Eisha’s new book

(20:22) Learn more about Eisha

 

Links and Resources